HIRING Ticketing Officer | Excel and Grace Consulting

Ticketing Officer | Excel and Grace Consulting

📍 Location: Okota, Lagos

Job Type: Full-time

Compensation: ₦200,000 monthly

Job Field: Transportation / Customer Service

Application Deadline: 23 November 2026

About the Role

Excel and Grace Consulting is seeking a detail-oriented Ticketing Officer for a reputable transportation company to manage passenger bookings, ticket sales, payments, and travel records while ensuring efficient customer service.

Key Responsibilities

• Manage passenger bookings, ticket sales, reservations, and cancellations.

• Provide accurate information on routes, fares, travel schedules, and departure times.

• Issue tickets and receipts and maintain accurate transaction records.

• Reconcile payments, track daily sales, and prepare revenue reports.

• Handle passenger enquiries, complaints, and booking issues professionally.

• Coordinate with terminal and operations teams to ensure timely departures.

• Prevent ticketing errors, unauthorised discounts, and revenue leakages.

Requirements

• OND, HND, or Bachelor’s degree in Business Administration, Accounting, Marketing, or a related field.

• 1–3 years of experience in ticketing, customer service, cashiering, or transportation operations.

• Good numerical, communication, and customer service skills.

• Proficiency in Microsoft Office and familiarity with ticketing or booking software.

• Strong attention to detail, integrity, and accountability.

• Ability to work under pressure, manage multiple bookings, and work flexible shifts when required.

How to Apply

📧 Apply via: eandg.tprecruiters@gmail.com

Email subject: Ticketing Officer - Lagos